Shipping Policy

Weecolab

Last Updated: December 2025

At Weecolab, we are committed to delivering a smooth, reliable, and transparent shopping experience.
This Shipping Policy explains how orders are processed, shipped, and delivered, including timelines, costs,
delivery partners, tracking information, and customer support details.

By placing an order on weecolab.com, you agree to the terms outlined in this Shipping Policy.

1. Order Processing & Cut-Off Time

All orders placed on weecolab.com are processed promptly to ensure timely delivery.

• Order Cut-Off Time: 5:00 PM Eastern Standard Time (EST)
• Processing Days: Monday – Friday

Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.

2. Handling Time

Handling Time: 1 business day

Handling time includes order verification, packaging, and transfer to the carrier.
Business days exclude weekends and public holidays.

3. Shipping Methods & Delivery Partners

Weecolab works with trusted national carriers:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx

Carrier selection depends on destination, package size, and logistics. Weecolab reserves the right to select
the most suitable carrier.

4. Shipping Costs

• Shipping fees are charged per order, not per item
• Flat rate applies regardless of order size or weight
• All charges are displayed at checkout before payment

5. Estimated Delivery Time

Transit Time: 2–4 business days

Total Estimated Delivery Time: 3–5 business days

6. Shipping Days

• Orders ship Monday through Friday
• No shipments on weekends or public holidays

7. Order Tracking

• Tracking number provided via email after shipment
• Tracking may take up to 24 hours to activate
• Tracking available on the carrier’s website

8. Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping details.
Weecolab is not responsible for delivery issues caused by incorrect information.

9. Address Changes After Ordering

Address changes are not guaranteed once an order is placed and must be requested immediately.
Changes may not be possible if the order has already shipped.

10. Delays & Exceptions

Delays may occur due to weather, carrier disruptions, high volume periods, holidays,
or other factors outside our control. Shipping fees are non-refundable in these cases.

11. Lost, Stolen, or Damaged Packages

Lost Packages:

• Check with neighbors or building management
• Contact the carrier directly
• Notify Weecolab for assistance

Damaged Packages:

• Report within 48 hours of delivery
• Provide clear photos of the damage

12. Multiple Item Orders

Orders containing multiple items may ship together or separately.
There is no additional cost for split shipments.

13. Undeliverable Packages

Packages returned due to incorrect addresses, refusal, or failed delivery attempts
may be subject to reshipping fees or refunds according to our Return & Refund Policy.

14. International Shipping

Weecolab currently ships only to supported regions shown at checkout.
International availability may change in the future.

15. Product Availability

All orders are subject to availability. If an item becomes unavailable,
customers will be notified and offered a refund or alternative.

16. Packaging Standards

Products are securely packaged to ensure protection during transit
while maintaining efficient and responsible packaging practices.

17. Customer Support

Store Name: Weecolab
Email: support@weecolab.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

18. Policy Updates

Weecolab reserves the right to modify this Shipping Policy at any time.
Continued use of the website constitutes acceptance of any updates.

19. Agreement to Shipping Policy

By placing an order on weecolab.com, you acknowledge that you have read,
understood, and agreed to this Shipping Policy.