Payment Policy
Weecolab
Last Updated: December 2025
At Weecolab, we are committed to providing a secure, transparent, and convenient payment experience for all customers. This Payment Policy explains the accepted payment methods, payment processing procedures, security measures, and related terms when making a purchase on weecolab.com.
By placing an order on our website, you agree to the terms outlined in this Payment Policy.
1. Accepted Payment Methods
Weecolab accepts a variety of secure payment options to accommodate customer preferences. Available payment methods are displayed at checkout and may include:
- Major credit cards (Visa, MasterCard, American Express, Discover)
- Debit cards supported by major card networks
- Other secure payment options offered through our checkout system
Payment availability may vary depending on location or order details.
2. Currency
- All prices and transactions are processed in U.S. Dollars (USD)
- Currency conversion rates and fees are determined by your bank or card issuer
- Weecolab is not responsible for exchange rate differences or international transaction fees
3. Payment Authorization
By submitting payment information, you authorize Weecolab to:
- Charge the full order amount, including products, shipping, and applicable taxes
- Verify payment details for accuracy and fraud prevention
Orders will not be processed or shipped until payment authorization is successful.
4. Payment Timing
- Payment is required at the time of order placement
- Orders with failed or incomplete payments will not be processed
- Weecolab reserves the right to cancel orders that cannot be verified
5. Secure Payment Processing
- All transactions are processed through trusted, encrypted payment gateways
- Weecolab does not store full credit or debit card numbers
- Sensitive payment data is handled directly by third-party processors
While reasonable security measures are taken, no online payment system can guarantee absolute security.
6. Pricing Accuracy & Errors
- Pricing or typographical errors may occasionally occur
- Weecolab reserves the right to correct errors at any time
- Orders affected by errors may be canceled with a full refund issued
Customers will be notified if such situations arise.
7. Taxes & Additional Charges
- Applicable taxes are calculated at checkout based on shipping address
- Shipping fees are displayed before payment confirmation
- No hidden fees are added after checkout
Any bank or provider fees are outside Weecolab’s control.
8. Declined or Failed Payments
Payments may be declined due to:
- Insufficient funds
- Incorrect card details
- Expired cards
- Bank security restrictions
If your payment is declined, verify your information, contact your bank, or try another payment method. Weecolab is not responsible for declined transactions.
9. Fraud Prevention & Verification
To protect customers, Weecolab may:
- Conduct additional payment verification
- Request billing or identity confirmation
- Cancel or suspend suspicious orders
Customers may be contacted for verification when necessary.
10. Order Confirmation
- An order confirmation email is sent after successful payment
- This confirms receipt of payment and order details
- Confirmation does not guarantee shipment if further verification is required
11. Refunds
Refunds are handled according to our Return & Refund Policy:
- Refunds are issued to the original payment method
- Refunds are processed within 14 business days after approval
- No processing fees are charged by Weecolab
12. Partial Refunds
- Approved returns of selected items
- Pricing adjustments due to order changes
Partial refunds are issued to the original payment method.
13. Chargebacks & Disputes
Customers are encouraged to contact Weecolab before initiating a chargeback. Unresolved chargebacks may result in order cancellation or account restrictions.
Weecolab may provide transaction documentation during dispute resolution.
14. Promotions & Discounts
- Promo codes must be applied at checkout
- Discounts cannot be applied retroactively
- Only one promotion per order unless stated otherwise
Weecolab reserves the right to modify or cancel promotions at any time.
15. Subscription or Recurring Payments
Weecolab does not currently offer subscription or recurring payment services unless explicitly stated.
16. Policy Updates
Weecolab may update this Payment Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website constitutes acceptance of the revised policy.
17. Contact Information
Weecolab
Email: support@weecolab.com
Customer Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday